Independent vs. Agency: A Guide for Virtual Assistants
Introduction
In my last article, I discussed the differences between working with an agency versus being a direct hire. In this article, I’ll shift the focus to virtual assistants (VAs). Whether you’re an established or aspiring VA, you generally have two options: find clients on your own or work through an agency.
Option 1: Finding Clients Independently
One of the primary benefits of finding your own clients is that you keep 100% of the earnings. When working with an agency, they typically take a commission, which can range from 30% to 50%, or even higher in some cases. This fee goes towards covering their operating costs, providing you with a supervisor, and mitigating risks.
Risks of Finding Clients Independently
While working independently allows you to keep your full earnings, it also comes with significant risks. All responsibilities fall on you, and if a client refuses to pay, you have little recourse. Unlike agencies, which are obligated to ensure you get paid even if a client defaults, as an independent VA, you’re on your own.
If you check forums like Reddit, you’ll find stories of VAs who weren’t paid for their work. This can happen because international legal actions are difficult to enforce, making it challenging to hold clients accountable. In some cases, you might also face verbal abuse from clients, as there are few consequences for their behavior.
Option 2: Working with an Agency
When you work through an agency, they handle many of the administrative tasks for you. They manage client relationships, invoices, quality control, and supervision. They also take on the risk if something goes wrong. For example, if a client doesn’t pay or if you are unable to fulfill your responsibilities, the agency will step in to resolve the issue.
Benefits of Working with an Agency
While agencies take a percentage of your earnings, they provide stability and support that many VAs find valuable. You don’t have to worry about constantly searching for new clients, handling invoicing, or managing quality control. Agencies provide a level of discipline and structure that can be beneficial for some VAs who prefer not to manage everything on their own.
Which Option is Right for You?
Ultimately, the choice depends on your personal preferences and how comfortable you are with the risks. If you’re confident in managing your own clients, handling administrative tasks, and taking on the risks, working independently might be the right choice for you. However, if you prefer more security, structure, and support, an agency could be the better option.
- Check Introduction to Virtual Assistants Course Overview
- Check other posts for this course.
Check my other works at Educatorian, IELTS Rizz and IELTS WE
Ian Tanpiuco is an ESL and virtual assistant. With a decade of experience, he has become an expert in his field. Dedicated to helping others achieve their goals, Ian works tirelessly in the classroom or as a virtual assistant.